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[ Installations Plus+ PC Forum ] [ Archive 010598 ] Posted by: Louis Bruno on March 25, 1998 at 21:22:52
Homepage: Installations Plus+ (websites, upgrades, PCs, repairs, training)
In Reply to: Re: printer problem; more info posted by Hank on March 25, 1998 at 21:05:48Subject: Re: printer problem; more info
In your system, it would be unusual but possible for an IRQ conflict to occur between the video card and the port used by the printer.
I suggest you uninstall the printer, remove the port, and then put them back.
Uninstall the printer first by double-clicking on the My Computer Icon, then double-clicking on the Pritners folder. Delete the icon associated with your HP printer, which should leave just the icon associated with your fax.
Next remove the printer port by right-clicking on the My Computer Icon, selecting Properties, then the Device Manager folder. Find the line that says Ports (COM & LPT), and open it (double-click or click on the + sign). Remove LPT1.
Unplug the printer cable from the back of the computer and restart the computer. Windows 95 will find the printer port and add it back in, assigning it a location that doesn't conflict with the video card.
Now shut down the computer and re-attach the printer cable. When you start the computer again, Windows will report the new hardware -- your HP printer -- and prompt you to install it using the manufacturer's disks. If HP gives different instructions than I just gave you for installing the printer, follow theirs.
If these steps don't resolve your conflict, and I really think they should, you'll need to contact the manufacturer of the PC for service.