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Posted by: Louis Bruno (Forum HOST) from mid-tgn-nen-vty68.as.wcom.net on June 23, 2000 at 11:49:47
Homepage: SERVENET.COM Websites PC Consulting Real Estate
In Reply to: Canon Printer posted by Matt Johnson on June 22, 2000 at 22:56:14

Subject: Re: Canon Printer

1. This seems to be a mechanical defect, which you should explore with the manufacturer. If you bought your BJC-4400 within the U.S.A., go here
http://207.87.24.30/cfdocs/custcare/custcare3a.cfm?product=BJC-4400
Otherwise, start at the main Canon website
http://www.canon.com
and drill down through Customer Care for your product.

2. If you can't get a no-cost or low-cost resolution from Canon, and the printer is not under warranty, we suggest you bite the bullet and buy another. Printer repairs cost as much or more than new ones.

3. If you need to buy a new one, we sugggest you read Consumer Reports first. For overall quality, customer satisfaction, and low frequency of repairs, they recommend HP products. This is in accord with our experience.

Good luck!


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