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[ Installations Plus+ PC Forum ] [ Archive Sep-Dec 97 ]

Posted by: Louis Bruno on September 29, 1997 at 11:34:12
Homepage: Installations Plus+ (websites, upgrades, PCs, repairs, training)
In Reply to: Drivespace 3 causes GPF in Win95. posted by Cliff Kisela on September 29, 1997 at 10:46:21

Subject: Re: Drivespace 3 causes GPF in Win95.

> While trying to compress any drive, I get a GPF. FirstAid97 reports the following:
> First Aid Crash Protector Problem Report - 09/29/97 10:18:21

> User Description
> ================
> Compressing C: drive.

> Fault Description
> =================
> DRVSPACE caused an "General Protection Fault" fault in module DRVSPACE
> at 25B7:0000349B.

> Registers
> =========
> AX=0000 CS=25B7 IP=349B FLGS=0246
> BX=7E4C SS=0000 SP=0000 BP=7DE6
> CX=FFFF DS=472F SI=7E4D DX=7EF6
> ES=472F DI=BB18

> Bytes at CS:IP
> ==============
> F2 AE F7 D1 75 01 49 91 8B FA 5D CB 00 55 8B EC

> Stack Dump
> ==========
> 0000:0000 - 0000 0000 0000 0000
> 0000:0008 - 0000 0000 0000 0000
> 0000:0010 - 0000 0000 0000 0000
> 0000:0018 - 0000 0000 0000 0000

> Running Programs
> ================
> Bwv C:\PROGRAM FILES\BACKWEB\BACKWEB\PROGRAM\BWV.EXE
> Rtfixm32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\RTFIXM32.EXE
> Fa_gd32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FA_GD32.EXE
> Pdesk C:\PROGRAM FILES\POWERDESK20\PDESK.EXE
> Syshook C:\PROGRAM FILES\VITALSIGNS\NET.MEDIC\PROGRAM\SYSHOOK.EXE
> Findfast C:\MSOFFICE\OFFICE\FINDFAST.EXE
> 6x86cfg C:\PROGRAM FILES\SYSENHANCE\6X86 CONFIGURATION\6X86CFG.EXE
> Flexicd C:\WINDOWS.000\FLEXICD.EXE
> Phonefre C:\PROGRAM FILES\PHONEFREE\PHONEFREE.EXE
> Netmedic C:\PROGRAM FILES\VITALSIGNS\NET.MEDIC\PROGRAM\NETMEDIC.EXE
> Fawgrd32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FAWGRD32.EXE
> Fftskmon C:\PROGRAM FILES\NETSCAPE SMARTMARKS\PROGRAM\FFTSKMON.EXE
> Csinsm32 C:\PROGRAM FILES\CLEANSWEEP\CSINSM32.EXE
> Iowatch C:\TOOLS_95\IOWATCH.EXE
> Backweb C:\PROGRAM FILES\BACKWEB\BACKWEB\PROGRAM\BACKWEB.EXE
> Rundll32 C:\WINDOWS.000\RUNDLL32.EXE
> Imgicon C:\TOOLS_95\IMGICON.EXE
> Fftray C:\PROGRAM FILES\NETSCAPE SMARTMARKS\PROGRAM\FFTRAY.EXE
> Icqdetec C:\PROGRAM FILES\ICQ\ICQDETECT.EXE
> Em_exec C:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXE
> Systray C:\WINDOWS.000\SYSTEM\SYSTRAY.EXE
> Explorer C:\WINDOWS.000\EXPLORER.EXE
> Vshwin32 C:\PROGRAM FILES\MCAFEE\VIRUSSCAN\VSHWIN32.EXE
> Mprexe C:\WINDOWS.000\SYSTEM\MPREXE.EXE
> TAPIEXE C:\WINDOWS.000\SYSTEM\tapiexe.exe
> DRVSPACE C:\WINDOWS.000\DRVSPACE.EXE
> MMTASK C:\WINDOWS.000\SYSTEM\mmtask.tsk
> MSGSRV32 C:\WINDOWS.000\SYSTEM\MSGSRV32.EXE
> KERNEL32 C:\WINDOWS.000\SYSTEM\KRNL386.EXE

> Memory
> ======
> Free USER Memory : 67%
> Free GDI Memory : 74%
> Memory Utilization : 50%
> Total Physical Memory : 75 MB
> Available Physical Memory : 1 MB
> Total Page File : 136 MB
> Available Page File : 108 MB
> Total Virtual Memory : 2,044 MB
> Available Virtual Memory : 2,028 MB

> Drives
> ======
> A: - Removable
> B: - Removable
> C: - Fixed, 2,047 MB Total, 124 MB Free
> D: - Fixed, 600 MB Total, 1 MB Free
> E: - Fixed, 405 MB Total, 11 MB Free
> F: - Fixed, 95 MB Total, 82 KB Free
> G: - CDROM

> ****************

> Is there a way I can prevent this error and compress my hard drives?
> thanx,
> Cliff

Hello Cliff!

Thanks for providing not only the problem, but plenty of documentation!
Unlike its DoubleSpace predecessors, DriveSpace 3 is inherently trouble-free. However, for it to compress a drive properly, it needs unrestricted access to the files on that drive.
The list of running programs tells me that you have good taste in software, but that there are several potential sources of conflict for DriveSpace 3.
If I had to restrict my long-distance diagnosis to one likely conflict, it would be with the McAfee anti-virus program (which I think is super, BTW). But it's SOP to disable McAfee, or any anti-virus software, before installing new software or reconfiguring a drive.
My recommendation is this:
Temporarily remove from the Startup group ALL PROGRAMS.
In your WIN.INI file, temporarily disable the RUN= and LOAD= lines by putting a semicolon in front of them. This will prevent Windows from starting programs which begin automatically but don't use the Startup group.
Now run DRVSPACE with nothing else open.
That should do it. After the drive has been compressed, you can remove the semicolons in the WIN.INI file and restore the Startup group.

Let me know how you make out!


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