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[ Installations Plus+ PC Forum ] [ Archive Sep-Dec 97 ]

Posted by: Louis Bruno on October 04, 1997 at 09:29:04
Homepage: Installations Plus+ (websites, upgrades, PCs, repairs, training)
In Reply to: help needed posted by Yeo Beng Teck on October 04, 1997 at 09:27:17

Subject: Re: help needed

> I am using a AMK K6 PR200 processor with 64mb of RAM with norton utility.
> Everytime when I first start my computer, it will alway hang when the CPU
> activities was recorded as 100% by norton system doctor. When I restart the
> computer again, it will alway hang when window 95 was loading all the
> window's driver. I will have to try many many times before I will be able
> to get into window 95 again. If I manage to get into window 95 again,
> everthing will seem to be working perfectly again, there will not be any
> hang again and if I restart the computer, I will not face any problem
> loading the window's driver. If I switch off the computer and only restart
> it after 1 - 2 hour later, all the above mention problems will occur again.
> I have scan the hard disk using norton utility but it was report as
> everything OK. I have scan for viruses using norton anti-virus but no
> viruses was found. Could problems be the followings:
> 1) There is some fault with the CPU
> 2) There is overheating problem with the CPU. The fan for the CPU is
> working properly.

> I would be most thankful if you could provide some suggests or even
> solutions. Thank you.

Hello again!
The type of problem you describe is difficult to work with because it is intermittent. It is not likely to be related to CPU fault or overheating, although the latter is a remote possibility.
Generally, this type of problem occurs because the hard drive is not being accessed properly. The hard drive might be bad, but normally the Norton utility package would find a bad drive. More likely, there are damaged or corrupted files on the hard drive, which Norton is able to read, but which the system has trouble with.
If this machine were in my shop, I'd substitute another hard drive to see how the system behaves. My guess is there would be no problem. In your situation, I would recommend re-installing Windows 95, which will have no effect on your settings, but might over-write the corrupted files with clean versions.
Good luck and let me know what you find.


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