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[ Installations Plus+ PC Forum ] [ Archive 010601 ]

Posted by: Bob from we-24-130-20-249.we.mediaone.net on October 13, 2001 at 19:50:35
In Reply to: Re: Zone Alarm Problems! - got the file posted by Rick on August 16, 2001 at 05:58:17

Subject: Re: Zone Alarm Problems! - The easiest way to fix it

Here's how this really works:

Unless you remove ALL the files and registry entries from ZA, when you install a new or older version, it tries to reuse the existing files.
The problem is the DLLs are in WINDOWS\SYSTEM\*.dll but ZA looks for them in WINDOWS\*.dll
If you want to avoid trouble on windows 98, don't use 2.6.231! Stay with 2.6.88

If you already messed-up the config when updating and trying to go back to 2.6.88, here's what you do:
1) Search on google for the word zonalm26.exe and download it if you're sure that's 2.6.88
2) Go in the SYSTEM folder and delete the ZoneAlarm folder
3) Open START/Find/File and type vs* and select C:\WINDOWS\SYSTEM and uncheck the subdirectory lookup
That should display all the ZA DLLs and then some.
4) Right click on each DLL and press R or click on properties
5) Click on the version TAB
6) If it says 2.6.88 keep the file, otherwise delete it (only delete zonealarm dll files - be careful).
7) If you had the proper version of VSUTIL.DLL and VSNETUTILS.DLL copy these two to the WINDOWS folder and try installing ZA 2.6.88 It should work the first time
8) If you don't have the right version, once you have deleted those files, search the WINDOWS folder for vs* as well, and repeat step 6.
9) Now try installing ZA 2.6.88. If it complains, say OK until it quits, and repeat step 7.

I hope this helps, it took me a while to figure it out... It's a bug in ZA installer.


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